Trusted by dozens of leading institutions
WHY HAVANA
Why Conversational AI Outperforms Basic Chatbots
Traditional chatbots frustrate potential students with scripted responses and limited capabilities, causing missed enrollment opportunities and wasted recruitment budgets. Havana's conversational AI engages prospects 24/7 across multiple channels, handles complex questions naturally, and pre-qualifies leads—helping admissions teams focus on high-value conversations while significantly improving conversion rates.
Beyond Basic Chatbot Limitations
Natural Conversations, Not Rigid Scripts
Unlike frustrating chatbots, Havana engages students with natural, human-like conversations in over 20 languages. Our generative AI handles complex, unscripted questions, creating personalized experiences that build trust and drive enrollment.
Recover Lost Opportunities
Revive Leads Chatbots Can't Engage
While basic chatbots fail with unresponsive leads, Havana systematically re-engages dormant prospects in your CRM through intelligent multi-touch campaigns, turning sunk costs into new enrollment opportunities without additional staff.
Havana AI
Qualified leads
1280
40%
Qualified
Entry requirements met
Qualified
Entry requirements met
Not qualified
Entry requirements not met
Beyond Simple Responses
Intelligent Qualification, Not Just Answers
Standard chatbots answer questions; Havana's AI actively qualifies prospects by assessing academic background, financial capacity, and program eligibility, ensuring your advisors only spend time with students truly ready to enroll.
RESULTS FOR CUSTOMERS
Students engaged
Increase in conversion
TESTIMONIALS
Don’t just take our word for it
"The results have been pretty incredible. Usually our teams are skeptical of tech, but for Havana, different teams were fighting to be the first to get it."
Bryan Palmer, Chief Commercial Officer EMENA, Global University Systems
"Within 2 months, we got conversions. The AI got students who had abandoned their applications to start talking again. It ended up converting leads we had given up on."
Pia Horner, Assoc Director & Head of Student Recruitment, University of Europe for Applied Sciences
"We sometimes receive 1000s of leads from student fairs. It's hard for us to follow-up with all of them quickly, but Havana's AI increases our speed-to-lead dramatically, boosting conversion rates."
Director of Student Recruitment, Top-50 Business School
Frequently asked questions
What's the difference between a chatbot and conversational AI?
**Chatbots** are rule-based systems that follow predefined scripts and decision trees. They can answer simple, anticipated questions but struggle with complex or unexpected inquiries, often frustrating users with rigid responses. **Conversational AI** like Havana uses advanced natural language processing and generative AI to understand context, interpret intent, and respond naturally to a wide range of questions—even unexpected ones. It can engage across multiple channels (phone, email, SMS), handle complex conversations, and continuously improve through machine learning.
How does Havana's conversational AI increase student enrollment?
Can conversational AI replace our admissions team?
How does Havana integrate with our existing systems?
What languages does Havana's conversational AI support?
